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Receiving and after-sales
1: When the buyer receives the package, please check whether the item is in good condition and the quantity is correct. If there is any problem, please do not sign on the courier slip. If the sender is present, please contact us in time, and we will You solve it, thank you! (After signing, it means confirming that the goods are correct and intact, and we will not bear any responsibility for any problems that occur later.)
2: If the buyer finds a product quality problem after receiving the goods, please contact us within 3 days, tell us the order number and product number, and at the same time give a clear picture of the product quality problem. After review and confirmation, we will give you a If you are satisfied with the solution, we will be responsible for the return and postage after the return is confirmed by both parties.
3: Products with quality problems that have not passed the review will be treated as unreasonable returns when returned, and the customer is responsible for all postage for the returned package. We will be responsible for returning the surface postage only when all the products in the package are confirmed quality problems. Example: Return 3 items, A and B are products with confirmed quality problems, and C is a product with no reason to return or unconfirmed quality problems, then the customer still needs to bear the return postage.
4: If the buyer finds that the goods are not suitable or do not like after receiving the goods, please contact us within 24 hours. If you can replace other specifications and styles, we will try our best to satisfy you, but all postage will be borne by the buyer. However, the replacement goods must be re-delivered to you after we receive your returned product to confirm the quantity and the product is in good condition.
5: Batch-ordered products can only be returned or exchanged when there is a quality problem, and no reason to return or exchange is accepted.
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